Medical Management Intake Specialist | Remote | Detroit, Mi | Contract

Medical Management Intake Specialist | Remote | Contract

Walker Healthforce is seeking a Medical Management Intake Specialist with a minimum of 2 years of experience in healthcare, insurance, or a related field to provide customer service and medical management intake support, assist healthcare providers with prior authorization processes, and ensure accurate documentation of requests. This is a Contract opportunity.

Start Date: ASAP

Location: Remote – Candidates must reside within reasonable proximity to an office for IT support if needed.

Hours/Schedule: Monday–Friday, 8:00 AM–5:00 PM, 40 hours per week. Rotating weekends, holidays, and overtime may be required.

Worker Type: W2

Core Requirements:

• Minimum of 2 years of experience in healthcare, insurance, or a related field.

• High school graduate with college or university experience.

• Knowledge of medical terminology or a medical background.

• Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization.

• Customer service experience with strong inbound and outbound telephone communication skills.

• Experience with healthcare management software and databases.

• Excellent written and verbal communication skills, analytical abilities, problem-solving skills, and attention to detail.

• Ability to work collaboratively with healthcare providers and cross-functional teams.

We Consider It A Bonus If You Also Have:

• Two years of college or an associate-level degree equivalent.

• Experience providing provider-focused service to healthcare facilities and physicians.

• Experience with Care Advance documentation.

• Experience processing provider requests, prior authorization inquiries, and compliance inquiries.

• Experience managing departmental faxes, mailboxes, and voicemail.

• Ability to work independently, demonstrate critical thinking, and collaborate with nurses and peers.

• Bilingual proficiency in English and Spanish.

Job Responsibilities:

• Provide customer service and medical management intake support to healthcare providers and facilities.

• Respond to inbound and outbound calls regarding medical management and prior authorization requests.

• Process provider inquiries and requests accurately and efficiently.

• Document provider interactions and requests in healthcare management systems.

• Support utilization management prior authorization programs and provider communications.

• Route incoming faxes and assist with departmental mailboxes and voicemail.

• Process compliance inquiries and collaborate with nurses and internal teams.

• Maintain accurate records while delivering professional, provider-focused service.

What We Offer:

• Competitive compensation package

• Weekly pay via Direct Deposit

• Medical, Dental & Vision available

• 401k options

Why Work With Walker?

• Access to our top ranked team of recruiting and placement specialists

• Continuous, one-on-one support from a dedicated engagement manager

• Professional resume development and interview preparation

Contact our Recruiting Team today to experience the Walker Healthforce difference!

About Us:

Walker Healthforce is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we're custom not commodity and we've been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today!

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment.