Process Improvement Contractor | Jersey City, NJ or Plano, TX | Onsite Contract

Process Improvement Contractor – Infrastructure Provisioning & Integrated Automation | Jersey City, NJ or Plano, TX | Onsite Contract

Walker Healthforce is seeking two Process Improvement Contractors to improve infrastructure provisioning and integrated automation processes within Technology Delivery. One resource will be onsite in Jersey City, NJ and one resource will be onsite in Plano, TX.

This role will partner closely with engineering and infrastructure SMEs to improve the end-to-end lifecycle for provisioning compute, storage, and networking capabilities. The focus is reducing fragmentation, rework, exceptions, and manual effort while improving process clarity, transparency, reliability, and throughput. job

Start Date: 10/12/2026
Location: Jersey City, NJ or Plano, TX – Onsite
Hours/Schedule: Full Time, 40 hours/week
Contract: Through 03/12/2027
Worker Type: W2
Openings: 2 – one per location

Core Requirements:

• 6-9 years of relevant experience
• Advanced process improvement experience
• Technical project management or technology delivery experience
• Infrastructure provisioning and/or automation experience
• Understanding of compute, storage, and networking delivery processes
• End-to-end process mapping experience
• Current-state and future-state workflow design
• Experience identifying bottlenecks, handoff issues, rework, exceptions, and failure points
• Experience improving process cycle time and reliability
• Cross-workstream risk and dependency management
• Strong technical stakeholder facilitation skills
• Experience creating process documentation, checklists, decision logs, evidence guides, or runbooks
• Experience establishing repeatable processes and reducing reliance on tribal knowledge
• Strong stakeholder communication and presentation capabilities
• Ability to work onsite in Jersey City or Plano

We Consider It A Bonus If You Also Have:

• Experience improving infrastructure delivery within regulated environments
• Integrated infrastructure automation experience
• Experience measuring improvements through cycle time, throughput, reliability, or rework metrics
• Experience developing standardized operating models
• Experience using approved AI tools to improve documentation, reporting, or workflows

Job Responsibilities:

• Improve end-to-end infrastructure provisioning processes
• Maintain visibility into priorities, work in progress, risks, dependencies, and milestones
• Facilitate technical working sessions and leadership checkpoints
• Prepare agendas, pre-reads, decision logs, and follow-up tracking
• Identify process bottlenecks, unclear ownership, dependencies, and control-related friction
• Map provisioning processes from intake through operational support
• Document handoffs, exception paths, rework loops, and failure points
• Design improved future-state workflows with technical SMEs
• Establish roles, entry/exit criteria, and definitions of done
• Create source-of-truth process documentation and operational artifacts
• Improve traceability and repeatability across the delivery lifecycle
• Reduce manual effort through automation
• Improve transparency and cross-workstream visibility
• Support responsible use of approved AI tools for appropriate workflow and productivity improvements

The source requisition classifies the primary skill as Technical Project Manager at the Advanced 6-9 year level, with additional advanced skills in Process Improvement, IT Strategy & Planning, and infrastructure-related disciplines. The detailed role description, however, specifically positions the resource as a Process Improvement Contractor embedded within Technology Delivery, so that functional title and focus have been retained in these JDs. job

What We Offer:

• Competitive compensation package
• Weekly pay via Direct Deposit
• Medical, Dental & Vision available
• 401k options

Why Work With Walker?

• Access to our top ranked team of recruiting and placement specialists
• Continuous, one-on-one support from a dedicated engagement manager
• Professional resume development and interview preparation

Contact our Recruiting Team today to experience the Walker Healthforce difference!

About Us:
Walker Healthforce is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we're custom not commodity and we've been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today!

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment.